Download Software Humax 5400z Firmware

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  • #2
    My brother has been using my 7 or 8 year old Humax IRCI 5400 to receive freesat channels, Recently - he tells me - the receiver 'died'. Apparently when turned on it simply displays 3 flashing dots on the digital panel, but in every other respect seems dead.
    A Google search has taken me to some sites and forums which appear to suggest that in fact the receiver is OK but that this is some kind of fault-code, and it indicates that 'channel settings are corrupted'. The forum posts I have found then go into tech jargon about downloading firmware (how?), using an HNFsmart program (what's that?), loading new settings (how and from where?) and so on. Completely incomprehensible to me as a non-tech.
    Can anyone kindly (a) explain what the problem is and what the flashing dots mean; and then most important (b) give me - or tell me where to find - a step-by-step guide in plain English with no weird abbreviations which tells me how to get the receiver running again?
    It seems an obvious question, but if the receiver won't respond to controls and doesn't display anything either on its panel or on the TV screen, how on earth do you get it to do anything like reloading settings? How does the firmware or whatever get put into the receiver? That's why I seek clear step-by-step help!
    br1anstorm

    This might sound a silly question..
    Has he had a power cut, or unplugged the box?
    These units run VERY hot when working normally and over a period of time dry out the electrolytic capacitors in the power supply. I have repaired a number of these and every time the capacitors in the power supply was the cause of the problem.
    The reason I ask about the power cut is that they will often work well whilst warm, but if the power is removed and the capacitors cool they don't have enough capacitance to allow the power supply to start up from cold. They may, if left plugged in for long enough, warm up a little and eventually start of their own accord. Sometimes you can get them to start by (gently) warming them with a hair dryer. This will only work until the next time the power is removed.
    I would suggest replacing all the electrolytics in the power supply would be the first step.
    Mind you, LIDL and Maplin might be able to sell you a complete replacement unit for less than the cost of the capacitors. As good as they are, the search on these can be painfully slow.
  • #3
    Thanks, mkstevo, that's an interesting alternative take on the problem..
    If the explanation really is component (capacitor) failure, then it may well not be cost-effective to try and repair/replace the faulty parts - for the Lidl/Maplin reason!
    But I'd still like to check - if only to rule out - the possibility that it is simply a programming problem. The posts I have found on other forums, suggest there is a known problem, caused by power-off and/or use of the remote to change channel settings, but I don't understand the advice on solutions. For example:
    'Depending on what users do with their box, if they edit settings list with remote control, or if they just turn it off from rear back power switch, data in Flash#2 (settings / preferences) can get corrupted and make after '3 flashing dots problem' at the next boot.
    Solution to the problem is: flash correct data settings /preferences to Flash#2 so to recover corrupted data.'

    Um, er, how do I do that?
    br1anstorm
  • #4
    Another follow-up to my post above.
    Here's another example of advice from a Humax forum on how to solve the problem. No reference to capacitors or replacing faulty parts. But the advice is:
    'When booting your Humax.. a Three dots flashing appears on the Panel. This is due to a corrupted Channels Settings module.
    Most of the time, this corruption happens when you organize your Channels such as Sorting, Define your Favorites Channels…etc using the Remote Control.
    To avoid this problem, use HNFSmart program to Download your existing channels from your STB to your PC/Laptop, or get any Channels Settings file (Cyrus, PET123…) from the net, organize the channels with HNFSmart program then Upload them to your STB.
    To fix the three dots flashing problem, just upload a Channels Settings file to your STB using HNFSmart.

    Now can someone run that past me in plain English? What is HNF Smart, and how do I get it and use it? How do I 'download..or upload channel settings to my STB', especially if my STB is just flashing 3 dots and not otherwise responding to controls? What do I connect and how between my STB and my laptop? What on earth are Cyrus or PET123?
    That's why I need a step-by-step guide, or a layman's non-techie translation of cryptic advice such as this..
    br1anstorm
  • #5
    Hi sorry for the late reply but this info took some finding on my old PC hard drive.:eek:
    I no longer own a 5400 but this info posted to me a few years ago should be worth a try:)
    You will have to search for an up to date humax settings file,
    have a good look here first .28.2 east for Freesat.
    http://www.humax-zone.net/
    How to Cure Corrupted Settings on Humax 5400
    Corrupted Settings file causes menu and channel selection to hang on Humax Receiver.
    To remedy:
    1. Obtain a null modem lead. This is a lead with a female serial connector at either end.
    2. Download FormulaV3 v.2.8 (This is a program which allows you to upload and download between Humax receiver and PC). It does not change Firmware.
    3. Unzip this file to a convenient directory on PC.
    4. Download settings file and unzip this file to a convenient directory on PC.
    5. Turn off PC. (You must not connect to serial port with PC on, as it may damage computer).
    6. Connect Humax to PC via serial ports. Connect Humax to power supply but DO NOT SWITCH POWER ON YET.
    7. Power up PC.
    8. Now install software for FormulaV3. (Double click on setup.exe which will be located where you unzipped FormulaV3 files)
    9. Go to Start, Programs, FormulaV3 and double click to open program.
    10. After FormulaV3 program opens go to file, open, navigate to where you unzipped settings file and choose file with hnf extension.
    11. In window which appears choose your Humax model. Note: if you have patched 5400Z select model 5400 and not 5400Z.
    12. Verify that settings are correct and then click OK.
    13. Now click on download icon. Dialog box appears which says 'Waiting for Humax connection”. Now you may turn power switch at back of Humax on. IMPORTANT Transfer will not work if you turn on power before clicking on download icon. If you do make a mistake just cancel and try again.
    If “E iu” appears on display of Humax then try adjusting config to different com port and/or different baud setting. Problem also occurs if you choose 5400Z and have a patched cam.
    14. File with settings on should now transfer to Humax. When completed “End” will flash on Humax. Switch off. Reconnect to TV system and hopefully all should now be well.
    send me your Email by PM and I will send you the software Formula V3 if it is needed, Other settings software such as Humbox, HNF smart work much in the same way.
    Make sure you study first! read all 'readme' files.
    Good Luck
    Regards
    NS
  • #6
    Northern Soul.. Thank you! You are an absolute star. That is exactly the kind of clear and practical guidance that I needed. Although I had deduced that somehow I might need to use my computer to re-set the Humax, I had no idea of exactly how to go about this (and I don't - yet - have a null modem cable). Your notes explain it all.
    Just a couple of points. First, My Humax is definitely a plain 5400, not the Z model.
    Second, does it matter which software (FormulaV3, or HNFsmart) I use to re-load the settings? If I can't easily figure out what I need I will PM you for the FormulaV3 one (thanks for the offer).
    I did try to work my way through the humax-zone website you linked to, but frankly I found it a bit hard to follow. I will now have another go..and do some more reading!
    Thanks again for your help.
    Rgds.. br1anstorm
  • #7
    ...
    I did try to work my way through the humax-zone website you linked to, but frankly I found it a bit hard to follow. I will now have another go..and do some more reading!
    Thanks again for your help.
    Rgds.. br1anstorm

    Isn't it just, I've been looking at it for ages thinking there must be some good stuff on here but I'm not quite sure what. :D:D
  • #8
    Northern Soul.. Thank you! You are an absolute star. That is exactly the kind of clear and practical guidance that I needed. Although I had deduced that somehow I might need to use my computer to re-set the Humax, I had no idea of exactly how to go about this (and I don't - yet - have a null modem cable). Your notes explain it all.
    Just a couple of points. First, My Humax is definitely a plain 5400, not the Z model.
    Second, does it matter which software (FormulaV3, or HNFsmart) I use to re-load the settings? If I can't easily figure out what I need I will PM you for the FormulaV3 one (thanks for the offer).
    I did try to work my way through the humax-zone website you linked to, but frankly I found it a bit hard to follow. I will now have another go..and do some more reading!
    Thanks again for your help.
    Rgds.. br1anstorm

    No problems m8 I'm pleased to be of help:)
    Just look for settings that contain 28.2 East,that is the orbital position of the satellites broadcasting Freesat.
    Any settings software will do Humbox HNF smart etc.Humbox 4.1 never failed me:)but I lost the software.
    It is easier with the original 5400 than the z version.
    Set the Baud Rate tab to 11500 I think?
    Sorry I can't be of anymore help.I'm very rusty on the old 5400 now.
    Regards
    NS
  • #9
    Isn't it just, I've been looking at it for ages thinking there must be some good stuff on here but I'm not quite sure what. :D:D

    Hi Les
    Only for older version humax satellite recievers my friend,the old 5400 rocked.;);)
  • #10
    Following the earlier posts in this thread, I have retrieved the 5400 from my brother. I have discovered an interesting point, but don't know if it's significant.
    The display isn't flashing three dots when switched on. It's only flashing one!
    To be precise, the digital display is made of little pixel-thngs which, if all lit up, would show '8888'.
    When I switch this unit on, the only thing which happens on the display is that the central dot, or rather 'bar', of the second 8 flashes.
    Does this mean that the receiver has some other fault rather than corrupted channel settings? Seems no point in going through the process of reloading channels if the unit has something else wrong with it.
    Any clues or advice would be appreciated.
    Rgds.. br1anstorm
  • #11
    Is it connected to a dish with LNB and receiving a signal?
  • #12
    Nope - not currently connected to dish, nor to TV, only plugged into the mains (I was preparing to link it to my laptop to reload the channel settings as per threads above, before reconnecting it to anything else).
    But when the Humax is connected to the dish (LNB) and TV as well as the mains, the display is still only as described. When switched on at the back, one single 'pixel' shows in the display (so at least it isn't a blown fuse in the plug or power-supply!). No indication that it is receiving anything, or putting anything out to the TV. No response to the remote, either.
    Rgds.. br1anstorm
  • #13
    1) You have a front board failure.
    and / or
    2) You have a switched mode power supply problem. Quite common on the Humax. I had 2 whilst I owned one.
    If you're competent in electronics you can download the service manual at www.humax-zone.net and repair it yourself or you can get replacements from Humax or sometimes ebay.
    My suggestion is to invest in a new HD receiver rather than repair the Humax.
  • #14
    Well this story gets more interesting.
    I looked again at mkstevo's post, and thought I would try the hair-dryer trick.
    The receiver was plugged into the mains (not connected to dish or TV). I warmed it up with the dryer, and switched it on.
    Initially, nothing - only the single pixel flashed..
    Then, to my surprise, it started up, displayed HI.33, then something else briefly, then showed (channel) 1. And responded to the remote, with which I can flick to channel 2,3 or whatever.
    So maybe it's the capacitors after all.
    br1anstorm
  • #15
    a quick follow-up question for Prontopro..
    Forgive my technical ignorance, but is mkstevo's diagnosis of 'electrolytic capacitor faults' in fact the same as your 'switched mode power supply problem'?
    br1anstorm
  • #16
    Yes it is.
    It's easy to repair the power supply if you can handle a soldering iron.
    All the parts can be bought for a few quid from maplin.
  • #17
    Hey Prontopro.. if it's just a matter of a soldering iron and some bits from Maplins, I'm up for that! I don't have any specialised meters or testing tools, but if I can fix car electrics and washing machines, I can surely manage the innards of a Humax..
    I'll download the service manual from humax-zone.net. Are there any simple (or, even better - illustrated) guides on which particular parts to replace? What I need is the equivalent of a Haynes manual or a Youtube how-to video!
    Any advice - by PM or on here - would be welcome.
    br1anstorm
  • #18
    Hey Prontopro.. if it's just a matter of a soldering iron and some bits from Maplins, I'm up for that! I don't have any specialised meters or testing tools, but if I can fix car electrics and washing machines, I can surely manage the innards of a Humax..
    I'll download the service manual from humax-zone.net. Are there any simple (or, even better - illustrated) guides on which particular parts to replace? What I need is the equivalent of a Haynes manual or a Youtube how-to video!
    Any advice - by PM or on here - would be welcome.
    br1anstorm

    The link I gave you has all you need, just take the time to explore it.
    Or
    This is the link on the site for PSU repair. Scroll down for pictures.
    http://www.humax-zone.net/index.php?page=repair
  • #19
    Thanks Prontopro.. that's all I need and more. Now it's just a question of setting aside a long weekend with no distractions to have a go with the soldering iron.
    Many thanks for your help and advice - really appreciated.
    Rgds
    br1anstorm
  • #20
    0
  • #21
    Hi,
    This is 2015 ! Most of these comments are 10 years or so !
    However, I got hold of this Humax, and my interest are just the Italian freesat and the major freesat news channels, CNN, BBC World, Skynes, RAI News24 and Euronews.
    Three dots, after re-arranging the service ( favorites channels).
    I checked the SMPS voltages, all ok (althou electrolytics can give false readings )
    But that is a second choice, as most likely I have to re install the channel list.
    Can you direct me to a website to download humbox etc , because those mentioned here are broken links, do not exist anymore, or changed website
    Thanks
  • #22
    Can you direct me to a website to download humbox etc , because those mentioned here are broken links, do not exist anymore, or changed website
    This section of the Forum is for Freeview terrestrial recorders. You are more likely to find someone who can help in the section for Satellite boxes.